Playing lottery games should be fun and entertaining. We're committed to promoting responsible gaming and helping our players stay in control.
We take responsible gaming seriously
We provide tools and resources to help you maintain control over your gaming activities and spending.
Strict age verification ensures that only players 18 years and older can participate in our games.
Access to information, support services, and resources for those who need help with gambling issues.
Follow these guidelines to keep gaming fun
Decide how much you can afford to spend before you play. Only use money you can afford to lose, never use money meant for bills, rent, or other necessities.
Don't let playing take over your day. Set a time limit and stick to it. Balance gaming with other activities and responsibilities.
Accept that losses are part of playing. Never try to win back money you've lost by spending more. Walk away and come back another day.
Play for entertainment, not as a way to make money or solve financial problems. If it stops being fun, take a break.
Maintain a healthy balance between playing and other important aspects of your life like family, work, and hobbies.
Never play when under the influence of alcohol or drugs. Make decisions when you're thinking clearly.
It's important to recognize when gaming becomes a problem
Spending more money than you can afford
Borrowing money to play
Lying about how much you spend
Neglecting work or family responsibilities
Feeling anxious or irritable when not playing
Trying unsuccessfully to cut back
Chasing losses consistently
Feeling guilty or ashamed about playing
If you answered yes to one or more of these questions, it may be time to seek help.
Answer honestly to understand your gaming habits
Free, confidential support is available 24/7
Free & Confidential
Professional Support
Free face-to-face counseling is available throughout New Zealand. Services include:
If you feel you need to take a break from playing, you can request to be excluded from purchasing lottery tickets for a period of 3, 6, or 12 months.
Learn more about responsible gaming
Download free guides and information about responsible gaming and problem gambling prevention.
Information and support for family members affected by someone else's gambling.
Resources for parents and educators about underage gambling prevention.
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